IT Management and Ticketing Systems

Description:

Open-AudIT is an application to tell you exactly what is on your network, how it is configured and when it changes. Open-AudIT will run on Windows and Linux systems. Essentially, Open-AudIT is a database of information, that can be queried via a web interface. Data about the network is inserted via a Bash Script (Linux) or VBScript (Windows). The entire application is written in php, bash and vbscript. These are all ‘scripting’ languages – no compiling and human readable source code. Making changes and customisations is both quick and easy.

Description:

iTop stands for IT Operations Portal. It is a complete open source and web-based IT service management platform, including a fully customizable CMDB, a helpdesk system, and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of add-ons and web services to integrate with your IT.

Description:

opsi is an open source client management system to manage heterogeneous environments. It enables the deployment and configuration from OS’s and software on Windows and Linux computers. Opsi is a powerful tool that will allow you to manage from a dozen clients, up to several thousands. Through the integrated inventory you get an overview of the hardware and software.

Description:

Rustdesk is an open-source remote desktop software offering secure, self-hosted remote access and support. It includes features like web client, cross-platform support, network configuration, and advanced customization. With a vibrant community, Rustdesk is widely used for personal and organizational remote management needs.

Description:

Open Source Help Desk – Simply Organized. Quickly resolve issues & task with an easy-to-use solution. Built with one goal in mind, to keep work loads organized and simple.

Description:

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3). Do you receive many e-mails and want to answer them with a team of agents? You’re going to love Zammad!

Description:

openDCIM is a free, web-based Data Center Infrastructure Management application. It facilitates inventory tracking, capacity management, fault tolerance simulation, and asset management across multiple data center rooms. Built on a MySQL database, it features extensive capacity, cooling, and power management capabilities, supporting integrations with power strip and UPS devices.

Description:

OSTicket is an open-source help desk ticketing system designed for efficient customer support management. It features email, web form, and API inquiry routing, customizable help topics, and a user-friendly web interface. With a global user base, it offers a comprehensive solution for small to large organizations seeking a free, scalable customer support platform.