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Description:
iTop stands for IT Operations Portal. It is a complete open source and web-based IT service management platform, including a fully customizable CMDB, a helpdesk system, and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of add-ons and web services to integrate with your IT.
Description:
opsi is an open source client management system to manage heterogeneous environments. It enables the deployment and configuration from OS’s and software on Windows and Linux computers. Opsi is a powerful tool that will allow you to manage from a dozen clients, up to several thousands. Through the integrated inventory you get an overview of the hardware and software.
Description:
OTOBO is an extremely flexible, web-based open-source ticketing tool, used to streamline communication in service organisations such as IT Helpdesks, Customer Service, Call Centers etc.
It provides classical ticketing functionality, a knowledgebase/FAQs with internal and external interface, helps to automate processes and can be extended by an ITSM component with a CMDB to keep track of IT components – or buildings, office plants, cars etc.
OTOBO is a fork based on ((OTRS)) Community Edition, started in 2019 to go back to the roots and offer a 100 % free tool, rooted in a strong community, and backed up by professional business services.
Description:
RackTables is a datacenter asset management system.
RackTables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!
Description:
Ralph is full-featured Asset Management, DCIM and CMDB system for data centers and back offices.
Features:
It is an Open Source project provided on Apache v2.0 License.
Description:
A free open source IT asset/license management system
Description:
Open Source Help Desk – Simply Organized. Quickly resolve issues & task with an easy-to-use solution. Built with one goal in mind, to keep work loads organized and simple.
Description:
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3). Do you receive many e-mails and want to answer them with a team of agents? You’re going to love Zammad!