IT Management and Ticketing Systems

RackTables

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Website

Source Code

License: GPLv2

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Description:

RackTables is a datacenter asset management system.

RackTables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!

Ralph

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Website

Source Code

License: Apache 2

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Description:

Ralph is full-featured Asset Management, DCIM and CMDB system for data centers and back offices.

Features:

  • keep track of assets purchases and their life cycle
  • flexible flow system for assets life cycle
  • data center and back office support
  • dc visualization built-in

It is an Open Source project provided on Apache v2.0 License.

CMDBuild

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Website

Source Code

License: AGPLv3

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Description:

CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management.

With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization.

You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices.

GLPI

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Website

Source Code

License: GPLv3

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Description:

GLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing.

GLPI features:

  • Inventory of computers, peripherals, network printers and any associated components through an interface, with inventory tools such as: FusionInventory or OCS Inventory
  • Data Center Infrastructure Management (DCIM)
  • Item lifecycle management
  • Licenses management (ITIL compliant)
  • Management of warranty and financial information (purchase order, warranty and extension, damping)
  • Management of contracts, contacts, documents related to inventory items
  • Incidents, requests, problems and changes management
  • Knowledge base and Frequently-Asked Questions (FAQ)
  • Asset reservation

Moreover, GLPI supports many plugins that provide additional features.