Introduction
In today’s competitive business landscape, building strong customer relationships and streamlining interactions with clients are critical for success. This is where Customer Relationship Management (CRM) systems come into play. A CRM system is a powerful tool that allows businesses to manage customer data, track interactions, streamline sales processes, and improve overall customer satisfaction.
In this blog, we will explore the world of Open Source CRM systems and how they have emerged as robust alternatives to proprietary offerings. We’ll delve into some of the most established and innovative Open Source CRMs, highlighting their core features, customisability, and integration capabilities. Additionally, we’ll examine how the open source business model has transformed the CRM landscape.