Open Source Customer Relationship Management Systems


In today’s competitive business landscape, building strong customer relationships and streamlining interactions with clients are critical for success. This is where Customer Relationship Management (CRM) systems come into play. A CRM system is a powerful tool that allows businesses to manage customer data, track interactions, streamline sales processes, and improve overall customer satisfaction.

In this blog, we will explore the world of Open Source CRM systems and how they have emerged as robust alternatives to proprietary offerings. We’ll delve into some of the most established and innovative Open Source CRMs, highlighting their core features, customisability, and integration capabilities. Additionally, we’ll examine how the open source business model has transformed the CRM landscape.

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License: GPLv2


Founded in 2011 iDempiere is a powerful, Tier II, open-source ERP/CRM/SCM system supported by a skilful community. The project focuses on high-quality software, a philosophy of openness and its collaborative community that includes subject matter specialists, implementors, developers and end-users.


License: GPLv3


Akaunting is a free, open source and online accounting software designed for small businesses and freelancers. It is built with modern technologies such as Laravel, VueJS, Tailwind, RESTful API etc. Thanks to its modular structure, Akaunting provides an awesome App Store for users and developers.


License: AGPLv3


Axelor offers a powerful, flexible, and easily customizable Open-Source ERP solution with more than 30 integrated business applications. Enjoy optimized ergonomics for a better user experience and benefit from the advantages of a modern all-in-one solution without the rigidity of a traditional ERP.


License: Zeebe Community License 1.1.


Camunda provides a scalable process automation and orchestration platform. It is available self-managed or on-demand as-a-service. Camunda brings powerful execution engines for BPMN processes and DMN decisions, paired with tools for collaborative modeling, operations, and analytics.