Effectively documenting and maintaining IT inventory can be a daunting challenge for organizations of all sizes. Even large enterprises often resort to using spreadsheets as a makeshift solution, lacking a dedicated IT Asset Management or Configuration Management Database (CMDB) system.
ITAM
OTOBO
Description:
OTOBO is an extremely flexible, web-based open-source ticketing tool, used to streamline communication in service organisations such as IT Helpdesks, Customer Service, Call Centers etc.
It provides classical ticketing functionality, a knowledgebase/FAQs with internal and external interface, helps to automate processes and can be extended by an ITSM component with a CMDB to keep track of IT components – or buildings, office plants, cars etc.
OTOBO is a fork based on ((OTRS)) Community Edition, started in 2019 to go back to the roots and offer a 100 % free tool, rooted in a strong community, and backed up by professional business services.
RackTables
Description:
RackTables is a datacenter asset management system.
RackTables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!
Ralph
Description:
Ralph is full-featured Asset Management, DCIM and CMDB system for data centers and back offices.
Features:
- keep track of assets purchases and their life cycle
- flexible flow system for assets life cycle
- data center and back office support
- dc visualization built-in
It is an Open Source project provided on Apache v2.0 License.
Snipe-IT
Description:
A free open source IT asset/license management system
OCSInventoryNG
Description:
Open computers and software inventory is an asset management solution.
It is an open source software. It allows you to scan and inventory all your devices in your IT Department. Once you know everything about your machines, on hardware and software sides, you can deploy packages to keep your environment safe. Many plugins are available and give high flexibility to fit OCS Inventory to your own system.
CMDBuild
Description:
CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management.
With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization.
You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices.
GLPI
Description:
GLPI stands for Gestionnaire Libre de Parc Informatique is a Free Asset and IT Management Software package, that provides ITIL Service Desk features, licenses tracking and software auditing.
GLPI features:
- Inventory of computers, peripherals, network printers and any associated components through an interface, with inventory tools such as: FusionInventory or OCS Inventory
- Data Center Infrastructure Management (DCIM)
- Item lifecycle management
- Licenses management (ITIL compliant)
- Management of warranty and financial information (purchase order, warranty and extension, damping)
- Management of contracts, contacts, documents related to inventory items
- Incidents, requests, problems and changes management
- Knowledge base and Frequently-Asked Questions (FAQ)
- Asset reservation
Moreover, GLPI supports many plugins that provide additional features.