OSTicket

OSTicket

License: GPL-3.0


Description:

OSTicket is an open-source help desk platform that simplifies customer support management. It offers ticket routing, customer portal, SLA management, extensive features, and is web-based. The software is customizable, free under GPL-3.0, and widely adopted by businesses for streamlining customer service operations.

OCSInventoryNG

License: GPLv2


Description:

Open computers and software inventory is an asset management solution.

It is an open source software. It allows you to scan and inventory all your devices in your IT Department. Once you know everything about your machines, on hardware and software sides, you can deploy packages to keep your environment safe. Many plugins are available and give high flexibility to fit OCS Inventory to your own system.

OTOBO

License: GPLv3


Description:

OTOBO is an extremely flexible, web-based open-source ticketing tool, used to streamline communication in service organisations such as IT Helpdesks, Customer Service, Call Centers etc.

It provides classical ticketing functionality, a knowledgebase/FAQs with internal and external interface, helps to automate processes and can be extended by an ITSM component with a CMDB to keep track of IT components – or buildings, office plants, cars etc.

OTOBO is a fork based on ((OTRS)) Community Edition, started in 2019 to go back to the roots and offer a 100 % free tool, rooted in a strong community, and backed up by professional business services.

RackTables

RackTables

License: GPL-2.0


Description:

RackTables is an open-source data center management tool that helps document hardware, racks, networks, and related configuration details. It offers a web-based interface for managing infrastructure assets. The project is licensed under GPL-2.0 and provides extensive information on installation, updates, and usage for data center administration.

Ralph

License: Apache 2


Description:

Ralph is full-featured Asset Management, DCIM and CMDB system for data centers and back offices.

Features:

  • keep track of assets purchases and their life cycle
  • flexible flow system for assets life cycle
  • data center and back office support
  • dc visualization built-in

It is an Open Source project provided on Apache v2.0 License.

Rustdesk


Rustdesk

License: AGPLv3


Description:

Rustdesk is an open-source remote desktop software that provides secure and easy-to-use remote access and support. It aims to replace proprietary tools with a local, private solution. The project offers cross-platform clients and backend components, and is licensed under permissive licenses, enabling customization and integration.

Zammad

License: GNU Affero General Public License V3


Description:

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3). Do you receive many e-mails and want to answer them with a team of agents? You’re going to love Zammad!

dcm4che

dcm4che

License: MPLv1.1


Description:

dcm4che is an open-source collection of applications and utilities for healthcare IT, enabling management of DICOM images and data. It includes a comprehensive archive system, command-line utilities, and a Java library for medical imaging applications.