Description:
InvisibleJim
OTOBO
Description:
OTOBO is an extremely flexible, web-based open-source ticketing tool, used to streamline communication in service organisations such as IT Helpdesks, Customer Service, Call Centers etc.
It provides classical ticketing functionality, a knowledgebase/FAQs with internal and external interface, helps to automate processes and can be extended by an ITSM component with a CMDB to keep track of IT components – or buildings, office plants, cars etc.
OTOBO is a fork based on ((OTRS)) Community Edition, started in 2019 to go back to the roots and offer a 100 % free tool, rooted in a strong community, and backed up by professional business services.
RackTables
Description:
RackTables is an open-source data center management tool that helps document hardware, racks, networks, and related configuration details. It offers a web-based interface for managing infrastructure assets. The project is licensed under GPL-2.0 and provides extensive information on installation, updates, and usage for data center administration.
Ralph
Description:
Ralph is full-featured Asset Management, DCIM and CMDB system for data centers and back offices.
Features:
- keep track of assets purchases and their life cycle
- flexible flow system for assets life cycle
- data center and back office support
- dc visualization built-in
It is an Open Source project provided on Apache v2.0 License.
Rustdesk
Description:
Rustdesk is an open-source remote desktop software that provides secure and easy-to-use remote access and support. It aims to replace proprietary tools with a local, private solution. The project offers cross-platform clients and backend components, and is licensed under permissive licenses, enabling customization and integration.
Snipe-IT
Description:
A free open source IT asset/license management system
Trudesk
Description:
Open Source Help Desk – Simply Organized. Quickly resolve issues & task with an easy-to-use solution. Built with one goal in mind, to keep work loads organized and simple.
Zammad
Description:
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3). Do you receive many e-mails and want to answer them with a team of agents? You’re going to love Zammad!